Shipping policy
🐻 Overview
At Chewing Bears, we're committed to delivering your order quickly, safely, and reliably—no matter where you are in the world.
⚡ Processing Time
- •Orders are processed within 1–3 business days (excluding weekends and holidays)
- •Once shipped, you'll receive a confirmation email with tracking details
🌍 Shipping Times
We ship worldwide. Estimated delivery times by region:
Please note: These are estimated delivery times and may vary depending on your location and external factors.
💰 Shipping Costs
- •Shipping rates are calculated at checkout based on your location
- •We often offer free shipping promotions — check our website for current offers!
📍 Order Tracking
Once your order has shipped, you'll receive a tracking number via email. You can use this to follow your shipment in real time.
⏱️ Delays & Unexpected Issues
While we aim for timely delivery, delays can occasionally occur due to:
- •Customs processing
- •Weather conditions
- •High demand periods
- •Courier disruptions
While these factors are outside our control, we'll always help you track and resolve any issues.
🏠 Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
⚠️ Need to fix your address?
Contact us immediately at help@chewingbears.com
📦 Lost or Stolen Packages
If your tracking shows "delivered" but you haven't received your order:
- •Check with neighbors or your local courier
- •Contact us within 7 days of delivery
We'll assist you in investigating the issue.
🛃 Customs, Duties & Taxes
International orders may be subject to customs duties or import taxes. These charges are:
- •Determined by your local customs authority
- •The responsibility of the customer
💬 Contact Us
Questions about your order? We're here to help:
📍 United Kingdom
Thanks for choosing Chewing Bears 🐻✨